The Zarshay Guarantee

Returns & Exchanges.

Your satisfaction is our priority. We've crafted a seamless return process so you can shop with absolute confidence.

15-Day Window

Time to decide if it's perfect.

Easy Process

Hassle-free online portal.

Quality Promise

Guaranteed satisfaction.

Return Window

You have 15 days from the delivery date to return your Zarshay items. To be eligible for a full refund, items must be unworn, unwashed, and in their original packaging with all tags attached.

*For hygiene reasons, certain intimate apparel cannot be returned once the seal is broken.

Eligible Items

  • Unopened products in original packaging
  • Products with tags intact
  • Manufacturing defects or damage
  • Incorrect items received

Not Eligible

  • Worn, washed, or altered items
  • Missing original tags or packaging
  • Final sale or clearance items
  • Returns initiated after 15 days

How to Return

01

Contact

Email or call our support team.

02

Approve

Receive your return authorization.

03

Ship

Pack items and ship back to us.

04

Refund

Money back within 7-10 days.

Need Assistance?

Our support team is available Monday through Friday to guide you through the process.